27 September 2009

typhoon "ondoy" (re)told through social media

26 September 2009. The day will go down in history as the day the skies opened and released the most rainfall in a single day that the nation had seen since 1967 -- 455 millimeters, as compared to 344 millimeters on 7 June of that year. That's more than what "Katrina" dumped on Louisiana a few years ago, according to this story. In fact, as much rain fell in just six hours as in a month.

It wasn't so much that it rained hard as that it rained continuously. And with this record rainfall came the worst flood the nation had ever experienced. Even at storm signal #1, which was what PAGASA said it was, Metro Manila streets were flooded in no time. One can only guess what the final estimates of damage to life, property, and infrastructure will be.

Nobody saw it coming. Nobody could have.

mobile technology + social networking
Many Metro Manila residents, unmindful that "the great flood" was coming, went about their usual business. Some remained unmindful as it was happening and were alerted later on.

It was only through their trusty mobile phones that most who were stranded sent SOS's to tell loved ones and friends of their situation. Cristine Reyes, for example, stranded on the roof of their Provident Village, Marikina home, was interviewed on TV via mobile phone patch.

By Saturday afternoon, my sister's Facebook account was showing a number of photos and videos of flooded areas -- most shot with mobile phones from windows of tall buildings. They were forwarded by friends who also received them on Facebook or on their mobile phones, or found on YouTube.

Later in the day, calls for help circulated via SMS -- a friend whose husband and young children were stranded on a flooded street, a family stuck on the roof of their house, among others.

= communicating in emergency situations
Communicating in emergency situations has come a long way since the days when one had to go to a radio or TV station to air a panawagan (roughly, a public service request or call for attention). In the rural areas, radio or TV may still rule -- but there, as in Metro Manila, the mobile phone is ubiquitous.

Add to this the popularity of social networking sites such as Facebook, and you have probably the best way to exchange information and communication, especially among Metro Manila residents.

This doesn't necessarily spell the end for traditional mass media, but with more and more people relying on SMS and social networking sites, we should certainly think about harnessing these media to benefit all.

After this experience, I wonder: If weather/flood alerts or such notices from PAGASA and other government agencies were to be disseminated via SMS or Facebook, would they reach more people faster?

Would we be more prepared for a situation like this?

Perhaps only while mobile phone batteries and Internet connections last.

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